Questions, answered

Fill out the quote form on our site with your name, phone number, and the service you're interested in. A member of our team will call you within one business day to walk through your space and confirm a firm, no-obligation price.

Most one-time services can be scheduled within the same week. Recurring cleaning is most flexible at the start of the month, when weekly and bi-weekly slots open up.

No — many clients aren't. We can arrange entry by lockbox, smart lock, or a spare key you're comfortable sharing. Every crew member is background-checked, insured, and uniformed.

Life happens. Let us know at least 24 hours before your appointment and we'll move it at no charge — same cleaner and time slot whenever we can.

Regular cleaning keeps your home consistently fresh — kitchens, bathrooms, floors, dusting, and tidying. Deep cleaning is a meticulous top-to-bottom reset: baseboards, grout, appliance interiors, window tracks, and the buildup regular visits don't reach.

Yes. Our crews arrive fully equipped with professional tools and eco-friendly cleaning products. If you'd prefer we use a specific product of yours, just let us know.

Absolutely. We use eco-friendly, low-toxicity products as our standard line — effective on grime, gentle around the people and pets you love.

Yes — most of our commercial clients prefer after-hours service. We'll build a schedule around your operating hours, whether that's evenings, early mornings, or weekends.

Your estimate is based on the size of the space, the type of service, its current condition, and how often you'd like us back. We confirm a firm price before any work begins — no surprise charges, ever.

Yes. Weekly and bi-weekly plans come with a reduced per-visit rate compared to one-time cleans, and deep-clean add-ons are discounted on recurring schedules.

Completely free, with no obligation. You'll get a clear, itemized quote and can decide on your own timeline.

Every Serve team member is fully insured and passes a background check before their first visit. Our work is also backed by our satisfaction guarantee.

Tell us within 48 hours and we'll return to re-clean any area of concern at no cost. Your satisfaction is the whole business model.

We schedule arrival windows and text you when the crew is on the way. If we're ever running late, you'll know before you have to wonder.